Frequently Asked Questions
Q. What is your return policy?
A. We feel confident that you will love your creation, but if for any reason, you need to exchange or return your purchase, we will accept exchanges or returns within 30 days of purchase. Your items must be returned with original tags and product packaging and have no visible signs of wear or use. You can choose to receive a refund to the original payment method, or exchange your item.
Keep in mind that all of our products are handmade to order so if you are exchanging your purchase, please get in touch using the contact form on our website to let us know what style/colors you would like instead. Customers are responsible for shipping costs related to their return.
Q. Are any creations identical?
A. If you see anything in the shop that you love, we can produce something similar, but keep in mind that since all earrings are handmade, each creation is one-of-a-kind.
Q. What materials are used in the earrings?
A. We use top quality beads, wire and wood create your favorite new earrings.